Privacy Policy

1. Introduction

This Privacy Policy explains how Skrape.ai collects, uses, and protects your personal information when you use our API services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

Through our API service, we collect and process:

• Account information through Clerk (our authentication provider)
• API usage data and request logs
• Payment information through Stripe
• Basic technical data provided by Vercel (our hosting provider)
• Email address for our mailing list (processed through Loops)
• Usage analytics and behavior data through OpenPanel (including page views, feature usage, and user interactions)

By signing up for our service, you agree to be added to our mailing list managed through Loops. You can unsubscribe from these communications at any time through the unsubscribe link in our emails or by contacting us.

3. GDPR Compliance

As a Norwegian company, we comply with the General Data Protection Regulation (GDPR). Under GDPR, we process data on the following legal bases:

• Contract - To provide you with our API service
• Legal Obligation - To comply with legal requirements
• Legitimate Interests - To improve and secure our service
• Consent - When specifically requested

For users in the European Economic Area (EEA), your data is processed and stored in accordance with GDPR requirements. You have the right to access, correct, port, delete your data, or object to its processing.

4. California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights

We do not sell personal information. In the preceding 12 months, we have collected only the categories of information described in Section 2 of this policy.

5. Data Retention

We retain your data only for as long as necessary to provide you with our API service and comply with our legal obligations. API usage logs are retained for a maximum of 30 days for security and debugging purposes. Account information is retained as long as you maintain an active account.

6. Third-Party Services

We use the following third-party services:

• Clerk for user authentication
• Stripe for payment processing
• Vercel for hosting and infrastructure
• Loops for email communications and mailing list management (see also their Terms of Service)
• OpenPanel for product analytics and usage tracking

7. Marketing Communications

Our marketing communications policy complies with international standards and applicable local laws:

• We only send marketing communications with your explicit consent
• You can opt-out of marketing communications at any time
• For existing customers, we may send service-related updates and relevant product information
• All marketing communications include clear opt-out instructions

For users in specific regions, additional rights may apply under local laws (e.g., GDPR in the EU/EEA, CCPA in California).

8. Changes to Privacy Policy

We will notify you of any changes to this Privacy Policy. For material changes, we will provide notice as required by applicable law. Continued use of our API service after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Information

For privacy-related inquiries or to exercise your rights under GDPR or CCPA/CPRA, please contact us at support@skrape.ai. We will respond to your request within the timeframe required by applicable law.